IT Infrastructure Services
Smartshore takes care of your entire IT infrastructure and IT Infrastructure management hassles in an outsourced model that provides you a cost benefit matched with service efficiency.
Smartshore offers a range of outsourced IT Infrastructure services that include:
Our key offerings can be classified into four areas as shown in the table below:
Smartshore Services
| IT Infrastructure Monitoring |
IT Infrastructure Management |
IT Infrastructure Integration |
IT Infrastructure Consulting |
| Device, Port, Link Monitoring |
Troubleshooting and Fault Management |
Application Response Time Assurance |
Architecture Design, Technology Adoption |
| 24 x 7 IT Infrastructure Health monitoring |
SLA-based Multi-modal remote helpdesk support over voice, chat or email |
Application driven Quality of Service management |
IT Infrastructure Planning and Continuous Process Improvement |
| Proactive problem alerting ensuring network uptime |
Configuration Management, Change - Release/Patch Management |
Network Bandwidth Optimization |
Disaster Recovery |
| Vendor Management |
IT Infrastructure Implementation, Project Management |
|
